The article "A New Way To Depict Digital Transformation" discusses how successful companies in the digital age are managed differently than their counterparts. With the market capitalization of the top five tech firms now exceeding $9 trillion, other public companies are left wondering why they can't achieve similar success. The article suggests that digitization is not just about implementing technology, but about creating a new culture and management practices that are focused on customer value. It proposes a new way of visualizing digital transformation as a process of continuous... read more >
A recent analysis by OpenAI and the University of Pennsylvania estimates that large language models like GPT-4 could heavily affect 19% of jobs, which are mainly higher-income jobs such as writers, web and digital designers, financial quantitative analysts, and blockchain engineers. Unlike earlier waves of automation, generative AI such as GPT-4 can perform tasks that were typically viewed as creative, such as writing and producing graphics. The worry is not large-scale unemployment but rather that relatively well-paying white-collar jobs will be replaced with this new form of automation.... read more >
“While each organization is unique, common patterns of mindsets and processes appear over time, often associated with different technologies, in different contexts and eras. While the patterns of management vary widely, the concept of management is timeless.”
—A New Way To Depict Digital Transformation
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The article reports on how many people who worked in customer service jobs have lost their employment due to the rising popularity of chatbots. By interacting with customers over the Internet, chatbots have replaced some roles that were formerly carried out by human staff. Now, many former customer service workers have turned to new professions such as dog-walking or air conditioning repair, which require human skills and are less susceptible to being taken over by automation.
ChatGPT Took Their Jobs. Now They Walk Dogs and Fix Air Conditioners
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“Overall, the top five biggest use cases for gen AI in the workplace are creative writing, email marketing, idea generation, blog posts and writing product content.”—The AI in Business Trend Report 2023: Insights, Use Cases, and Sentiments from 500 Professionals
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The article discusses the increasing use of AI tools such as ChatGPT, DALL-E 2, and Midjourney by employees in their work. The author suggests that CEOs need to create and communicate an AI use policy to employees, assess every role in the company to identify tasks that can be automated using AI, and consider ethical considerations such as fairness, privacy, and transparency. The article also provides best practices for using AI in the workplace and suggests that highly educated and skilled workers will lean towards being "AI Guides" and conducting "AI Validation."
Original article: Dear CEO:...... read more >
Seems inevitable, but I wonder how to actually do this.
“AI tutors will be personalised – tailored to the needs of individual learners.”
—GPT-4 And Education. With Donald Clark
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"Users also ranked creativity as the number one skill necessary to use the technology efficiently, followed by prompt engineering, strategy and editing."—Essential Skills for Efficient Technology Use
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"Overall, the top five biggest use cases for gen AI in the workplace are creative writing, email marketing, idea generation, blog posts and writing product content.” (The AI in Business Trend Report 2023: Insights, Use Cases, and Sentiments from 500 Professionals)
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"Now you could see the same effect on lots of white-collar work. Think translators, web designers, lawyers, coders, accountants, copywriters, or HR professionals. The skills developed through advanced degrees or years of experience in a specific role or company might soon be embedded into a generative AI tool, lowering the bar to entry. “—It's becoming clear that AI is going to whack the mediocre middle of office workers
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