The Timelessness of Management
Explore the enduring principles of management that transcend time and technology, shaping effective organizational practices across eras.
“While each organization is unique, common patterns of mindsets and processes appear over time, often associated with different technologies, in different contexts and eras. While the patterns of management vary widely, the concept of management is timeless.”
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Dev reflection - February 16, 2026
So here's something I want to think through today. I've been working across several projects simultaneously, and what's striking me isn't the building. It's the deleting. The removing. The taking a...
Dev reflection - February 15, 2026
I want to talk about what happens when something stops being a tool and becomes plumbing. Because that shift is happening in my work right now, and I think it's happening everywhere, and most peopl...
Building in public is broken — here's how to fix your signal-to-noise ratio
Building in public promised accountability and community. It delivered content production under a different name. Most builders now spend more time documenting work than doing it, trapped in a perform
The Power of High Standards
Elevate your leadership by instilling high standards in your team, fostering accountability even in unseen moments for greater success.
The Future of American Jobs
Explore how AI and e-commerce will reshape American jobs by 2030, and discover the opportunities for workers in evolving industries.
The Future of Office Attendance
Explore the evolving landscape of office attendance as remote work remains popular, revealing key trends and insights for the future workplace.