Employees using AI at work

The article discusses the increasing use of AI tools such as ChatGPT, DALL-E 2, and Midjourney by employees in their work. The author suggests that CEOs need to create and communicate an AI use policy to employees, assess every role in the company to identify tasks that can be automated using AI, and consider ethical considerations such as fairness, privacy, and transparency. The article also provides best practices for using AI in the workplace and suggests that highly educated and skilled workers will lean towards being “AI Guides” and conducting “AI Validation.”
Original article: Dear CEO: Your employees are already using AI to do their work. What’s your AI plan?
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