We hear frequently, ever since The Experience Economy about designing experiences. We talk about the customer experience, the employee experience, and the student experience. Everything is an experience. Or, at least, everything is supposed to be an experience. Itâ€™s certainly not supposed to be a (mere) transaction. This reminds me of the term â€œpartnerâ€ in… Continue reading
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
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