The question over whether to allow employees to work from home has been settled. here’s the new normal.

Explore why the shift back to office work may fail as data supports remote work's benefits for productivity and employee well-being.
This article discusses the recent announcement by Mike Hopkins, the senior vice president of Prime Video and Amazon Studios, regarding Amazon’s mandate for employees to work in the office rather than from home. Hopkins claimed that working in the office is better without providing any data to back up his statement, relying instead on personal belief. The article argues that this reflects a favoring of belief over data and highlights three common responses when facts contradict one’s beliefs: claiming complexity, creating alternative facts, or denying opposing facts exist. The text then presents various studies and surveys that suggest remote and hybrid work can lead to increased productivity, employee happiness, and improved physical and mental health. The article concludes by pointing out that the return to the office trend has flattened, and companies that continue to mandate office work may experience a talent transfer towards remote work-friendly companies.
https://www.computerworld.com/article/3711386/why-return-to-office-mandates-fail.html
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Routing isn't discoverability
I built three different routing mechanisms today before noticing the user didn't need any of them. Routing is how the message reaches the recipient. Discoverability is how the recipient knows there's a message at all. The two get conflated all the time.
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
The discipline of shorter glossary
A working group developed twenty-six terms over seventy-two hours. The interesting rule wasn't how to add them — it was how to retire them. Words earn their keep by being inherited, not introduced.
Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…
AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.
Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.
Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.
Organizations that follow a progression of steps to achieve digital excellence may see improvements in effectiveness, productivity, performance, and more.
Achieve digital excellence by following key steps to enhance effectiveness, productivity, and performance in your organization. Discover how today!