Strategy
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Above all, leaders need to show their people that knowledge management is a key priority—AI or no AI.
The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example,… Continue reading
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Remote work is here to stay despite in-person mandates, this economist says
The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for… Continue reading
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Steps to Achieve Digital Excellence
The article discusses the steps organizations can take to achieve excellence in digital delivery and improve performance outcomes. It highlights 19 capabilities grouped into strategy, structure, people practices and culture, process, and technology that drive team-level performance. The article emphasizes the importance of mindset shifts, empowering teams, allocating resources, fostering a culture of openness, and… Continue reading
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I don’t want to have an experience or a partnership with vendors. I just want to get my stuff done.
We hear frequently, ever since The Experience Economy about designing experiences. We talk about the customer experience, the employee experience, and the student experience. Everything is an experience. Or, at least, everything is supposed to be an experience. It’s certainly not supposed to be a (mere) transaction. This reminds me of the term “partner†in… Continue reading
About Me
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
Recent Posts
- Balancing Values and Revenue: Lessons from Parting Ways with a Major Client
- Disrupting the Bitterness Loop: Understanding and Overcoming the Cycle of Entitlement and Resentment
- Flipped Classrooms: Small Gains with Significant Effort – An Analytical Review
- Overcoming “Work About Work”: Strategies for Enhancing Productivity and Efficiency
- The Future of Hiring: Why AI Skills Are Outpacing Industry Experience
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools