Strategy
-
Steps to Achieve Digital Excellence
The article discusses the steps organizations can take to achieve excellence in digital delivery and improve performance outcomes. It highlights 19 capabilities grouped into strategy, structure, people practices and culture, process, and technology that drive team-level performance. The article emphasizes the importance of mindset shifts, empowering teams, allocating resources, fostering a culture of openness, and… Continue reading
-
I don’t want to have an experience or a partnership with vendors. I just want to get my stuff done.
We hear frequently, ever since The Experience Economy about designing experiences. We talk about the customer experience, the employee experience, and the student experience. Everything is an experience. Or, at least, everything is supposed to be an experience. It’s certainly not supposed to be a (mere) transaction. This reminds me of the term “partner†in… Continue reading
About Me
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
Recent Posts
- Jasper is a useful tool for developing employee training.
- The IMF Warns About AI’s Impact on Inequality
- It’s going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.
- Many businesses are not yet prepared to fully reap the benefits of AI.
- Rose-tinted predictions for artificial intelligence’s grand achievements will be swept aside by underwhelming performance and dangerous results.
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools