Innovation
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Leaders are in a losing battle with their employees over office attendance.
Leaders are in a losing battle with their employees over office attendance. Corporate leaders and their employees are in a fight for the soul of the workplace. For many of us, the outcome will define our work life for decades. https://www.usnews.com/opinion/articles/2023-10-03/it-is-time-to-end-the-war-on-remote-work Continue reading
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The Complementary Role of AI
The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it… Continue reading
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By comprehending their personality type, companies can deploy generative AI automation solutions tailored to their specific needs.
The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The “Activity” axis measures… Continue reading
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A learning experience platform uses an AI-driven peer learning approach to teach employees in a self-directed way. Find out how LXPs work and are used.
The web article discusses learning experience platforms (LXPs) and their benefits in the context of employee learning and development. LXPs are described as modern platforms that provide a consumer-grade user experience, similar to popular social networking and multimedia sites. They support self-directed learning and personalized recommendations using artificial intelligence (AI). LXPs offer features such as… Continue reading
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Llama 2 avoids errors by staying quiet, GPT-4 gives long, if useless, samples
The article discusses a study conducted by computer scientists at the University of California San Diego on the reliability and robustness of large language models (LLMs) in generating code. The researchers evaluated four different code-capable LLMs using an API checker called RobustAPI. They gathered 1,208 coding questions from StackOverflow involving 24 common Java APIs and… Continue reading
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What can leaders do to implement AI in a way that enables people to do their best work, instead of substituting talent or compromising ethics? Read on for six strategies.
The insights in this article include: 1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail… Continue reading
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Remote work is here to stay despite in-person mandates, this economist says
The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for… Continue reading
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Opportunities for younger and high-skilled workers could increase rather than vanish, thanks to AI—but the same can’t be said for wages.
The article examines concerns around AI’s impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than… Continue reading
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Above all, leaders need to show their people that knowledge management is a key priority—AI or no AI.
The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example,… Continue reading
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HR is stepping into a new era powered by automation. Explore how companies are streamlining tasks and improving employee experiences by automating common HR processes.
HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and… Continue reading
About Me
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
Recent Posts
- Balancing Values and Revenue: Lessons from Parting Ways with a Major Client
- Disrupting the Bitterness Loop: Understanding and Overcoming the Cycle of Entitlement and Resentment
- Flipped Classrooms: Small Gains with Significant Effort – An Analytical Review
- Overcoming “Work About Work”: Strategies for Enhancing Productivity and Efficiency
- The Future of Hiring: Why AI Skills Are Outpacing Industry Experience
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools