Management
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Learn how to engage consumers, influence decisions and create brand loyalty.
This article highlights the importance of data storytelling for marketers to effectively engage consumers and influence their decisions. Data storytelling involves presenting complex information in a relatable and compelling format. It helps in creating brand loyalty and increasing conversions. The article promotes a 20-minute data storytelling masterclass by experts from Marigold, aiming to teach marketers… Continue reading
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Leaders are in a losing battle with their employees over office attendance.
Leaders are in a losing battle with their employees over office attendance. Corporate leaders and their employees are in a fight for the soul of the workplace. For many of us, the outcome will define our work life for decades. https://www.usnews.com/opinion/articles/2023-10-03/it-is-time-to-end-the-war-on-remote-work Continue reading
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The Complementary Role of AI
The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it… Continue reading
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By comprehending their personality type, companies can deploy generative AI automation solutions tailored to their specific needs.
The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The “Activity” axis measures… Continue reading
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What can leaders do to implement AI in a way that enables people to do their best work, instead of substituting talent or compromising ethics? Read on for six strategies.
The insights in this article include: 1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail… Continue reading
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Remote work is here to stay despite in-person mandates, this economist says
The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for… Continue reading
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Opportunities for younger and high-skilled workers could increase rather than vanish, thanks to AI—but the same can’t be said for wages.
The article examines concerns around AI’s impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than… Continue reading
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Above all, leaders need to show their people that knowledge management is a key priority—AI or no AI.
The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example,… Continue reading
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HR is stepping into a new era powered by automation. Explore how companies are streamlining tasks and improving employee experiences by automating common HR processes.
HR teams are increasingly using automation, data, analytics, and artificial intelligence (AI) to bring about significant changes in how companies manage their people. This shift goes beyond just streamlining operations and enhancing efficiency, it also adds strategic value to organizations by freeing HR professionals from routine tasks so they can focus on more complex and… Continue reading
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For every team that says “this is as good as it’s going to get,” there’s a doppelgänger team out there who refuses to settle. They are pushing & they will eat your lunch-unless you raise your bar.
This article by Wes focuses on the importance of raising standards in order to improve your team’s chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation… Continue reading
About Me
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
Recent Posts
- The Biggest Education Trends Of The Next 10 Years
- Jasper is a useful tool for developing employee training.
- The IMF Warns About AI’s Impact on Inequality
- It’s going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.
- Many businesses are not yet prepared to fully reap the benefits of AI.
Favorite sites
- Daring Fireball
Favorite podcasts
- Manager Tools