A report from edX suggests that 80% of workers see employers as post-secondary learning institutions. This means that employers have the opportunity to provide additional learning and development (L&D) opportunities to incoming workers, including the class of 2024. In addition to artificial intelligence (AI) upskilling, professionalism and etiquette are important skills for young professionals. Many students are entering college without having had a part-time job, which means they may lack basic workplace etiquette. HR can address this by clearly communicating expectations and emphasizing the...... read more >

Business leaders are struggling to fill digital transformation roles due to a global shortage of 85 million workers, which could cost the global economy $8.5 trillion in unrealized annual revenues. Traditional learning and development methods are not sufficient to bridge the skills gap, but hands-on learning can help. It enables learners to gain real-world experience in a safe space, boosts memory recall, and provides the opportunity to build skills for unknown roles. Upskilling with hands-on learning is the key to taking advantage of the opportunities created by automation and AI in the... read more >

Microsoft's research study demonstrates the effectiveness of advanced prompting techniques such as Chain of Thought (CoT) reasoning, dynamic few-shot selection, self-generated chain of thought, and choice shuffle ensembling in causing a generalist AI (GPT-4) to outperform a specialist AI (Med-PaLM 2) that was specifically trained for a given domain. This research paper confirms insights that advanced generative AI users have discovered, and the Medprompt technique has the potential to be used to elicit high quality output in any knowledge area, eliminating the need to intensively train a... read more >

"For example, a technique used by the researchers, Chain of Thought (CoT) reasoning is one that many advanced generative AI users have discovered and used productively." —Researchers Extend GPT-4 With New Prompting Method  read more >

The article discusses how AI is evolving in the field of talent management and human resources. It explains how AI is being used for skills mapping to understand employees' competencies and guide training and development. AI talent platforms analyze employee profiles, skills, achievements to match people with the right roles and projects. These platforms also facilitate internal mobility by identifying suitable next moves for employees. A contrarian insight is that while AI promises enhanced efficiency, productivity and fairness in talent management, there are also risks around privacy, bias...... read more >

The article discusses the challenges that leaders face in managing knowledge within organizations and how generative AI can revolutionize knowledge management. Many companies have a wealth of knowledge but struggle to make it accessible to employees. Generative AI tools have the potential to solve this problem by creating, storing, and distributing knowledge effectively. For example, AI can generate content for organizational use by combining existing information, extract knowledge from large datasets, and facilitate communication between workers and knowledge systems. However, AI alone is... read more >

ChatGPT, a chatbot developed by OpenAI, has made significant advancements in its first year since its launch. It has been utilized in various industries, such as education, entertainment, and software, and has proven to be a valuable tool for PPC marketers. Early uses for ChatGPT in the PPC industry include generating keyword ideas, ad group classification, composing ad headlines, and providing landing page optimization suggestions. The introduction of GPT-4 brought improvements in writing quality and mathematical abilities, making it useful for tasks like email campaigns and blog posts.... read more >

"dditionally, you can get even more specific and ask it to incorporate some of the competitive advantages you want to highlight." —How to use ChatGPT to boost your PPC efforts  read more >

"Now, a few of the highest skilled weavers and clothmakers were just fine — there was still a market for the finest artisanal goods, and machine-made stuff couldn't touch any of that. I expect this is a similar dynamic we'll see play out with AI and a lot of jobs involving things like writing, coding, illustration, and graphic design." —What History Says About AI's Threat to Jobs and White-Collar Work  read more >

"My colleague Aki Ito wrote about how AI will ultimately harm the most talented people in white collar jobs, because it will make it harder for them justify sky-high wages." —What History Says About AI's Threat to Jobs and White-Collar Work  read more >