The article discusses the steps organizations can take to achieve excellence in digital delivery and improve performance outcomes. It highlights 19 capabilities grouped into strategy, structure, people practices and culture, process, and technology that drive team-level performance. The article emphasizes the importance of mindset shifts, empowering teams, allocating resources, fostering a culture of openness, and investing in collaboration tools. It also mentions the need for clear communication, embracing change, and setting strategic priorities. The article concludes that organizations that follow these steps can see improvements in effectiveness, productivity, quality, and speed.
Original article: Stairway to digital excellence
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