Skip to main content
Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· business · found · innovation · management · technology

Accenture’s Manish Sharma says those who don’t go all-in on genai this year risk falling behind their rivals as it’s set to impact 40% of working hours

Accenture’s Manish Sharma says those who don’t go all-in on genai this year risk falling behind their rivals as it’s set to impact 40% of working hours

Embrace GenAI now or risk falling behind. Discover how AI could transform 40% of work hours and why investment is crucial for competitive advantage.

Accenture’s CEO of North America, Manish Sharma, believes that companies who do not fully embrace and invest in artificial intelligence (AI) technologies risk falling behind their competitors. Accenture itself is in the process of investing $3 billion over three years to expand its AI capabilities. Sharma highlights the potential impact of large language models like ChatGPT and Google Bard on working hours, estimating that they could impact 40% of working hours. He also emphasizes the importance of addressing bias in AI models and the need for scalability in AI deployment. Overall, Sharma urges companies to prioritize and fully embrace AI to stay ahead in the business landscape.

https://www.forbes.com/sites/dianebrady/2024/01/02/accentures-north-america-ceo-on-the-race-to-deploy-ai-at-scale/

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The file I almost made twice

A small operational footgun that runs everywhere — building a parallel system when the one you have is fine.

The actor doesn't get to be the verifier

The worker isn't lying. The worker is reporting what it thought it did, which is always one step removed from what the world actually shows. The fix isn't more self-honesty. The fix is a different pair of eyes.

Shopping is the last mile

Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.

Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…

AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.

Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.

Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.

The question over whether to allow employees to work from home has been settled. here’s the new normal.

Explore why the shift back to office work may fail as data supports remote work's benefits for productivity and employee well-being.