Organizations that follow a progression of steps to achieve digital excellence may see improvements in effectiveness, productivity, performance, and more.
The article discusses the steps organizations can take to achieve excellence in digital delivery and maximize performance outcomes. The research, conducted by McKinsey, collected data from over 1,700 teams in various industries across the globe. The article identifies 19 capabilities grouped into five categories: strategy, structure, people practices and culture, process, and technology. These capabilities… Continue reading
This article highlights the importance of data storytelling for marketers to effectively engage consumers and influence their decisions. Data storytelling involves presenting complex information in a relatable and compelling format. It helps in creating brand loyalty and increasing conversions. The article promotes a 20-minute data storytelling masterclass by experts from Marigold, aiming to teach marketers… Continue reading
Previous research by International Labour Organisation shows that various jobs will likely be replaced rather than improved by AI.
The International Monetary Fund (IMF) has warned that the increasing use of artificial intelligence (AI) could exacerbate income inequality on a global scale. The adoption of AI is likely to reduce labour demand and wages for workers in sectors that are not highly augmentable by AI, pushing them towards poverty. On the other hand, tech-savvy… Continue reading
Leaders are in a losing battle with their employees over office attendance. Corporate leaders and their employees are in a fight for the soul of the workplace. For many of us, the outcome will define our work life for decades. https://www.usnews.com/opinion/articles/2023-10-03/it-is-time-to-end-the-war-on-remote-work Continue reading
The web article discusses the role of AI-based tools in relation to human intelligence. It highlights that while AI has transformed various industries, including HR, it should be viewed as a complementary tool rather than a substitute for human professionals. The article emphasizes that AI can enhance productivity and provide valuable data-driven insights, but it… Continue reading
By comprehending their personality type, companies can deploy generative AI automation solutions tailored to their specific needs.
The web article discusses the four personality types of customer support automation. It introduces a framework based on two fundamental axes: “Simplicity” and “Activity.” The “Simplicity” axis measures the complexity of customer support tickets, ranging from simple issues that can be easily automated to complex issues that require skilled human agents. The “Activity” axis measures… Continue reading
A learning experience platform uses an AI-driven peer learning approach to teach employees in a self-directed way. Find out how LXPs work and are used.
The web article discusses learning experience platforms (LXPs) and their benefits in the context of employee learning and development. LXPs are described as modern platforms that provide a consumer-grade user experience, similar to popular social networking and multimedia sites. They support self-directed learning and personalized recommendations using artificial intelligence (AI). LXPs offer features such as… Continue reading
What can leaders do to implement AI in a way that enables people to do their best work, instead of substituting talent or compromising ethics? Read on for six strategies.
The insights in this article include: 1. AI can make work more enjoyable for employees and free them up for creative pursuits. 2. AI can provide real-time market insights for confident decision-making that can yield profits. 3. AI-driven predictive analytics can enhance the accuracy of predictions and provide timely and relevant insights for the retail… Continue reading
The article discusses the continuing debate around return to office mandates post-pandemic. It states that despite investments in office spaces and some companies requiring RTO, employee resistance remains high. A contrarian perspective presented is that there may be an undersupply rather than oversupply of offices in years ahead. As pandemic fears subside, the demand for… Continue reading
Opportunities for younger and high-skilled workers could increase rather than vanish, thanks to AI—but the same can’t be said for wages.
The article examines concerns around AI’s impact on jobs and wages based on research from European Central Bank. It states that while alarms of mass technological unemployment are overblown, the threat of depressed wages due to automation replacing routine tasks is real. Unexpectedly, groups most at risk are white-collar professionals like lawyers, engineers rather than… Continue reading
Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.
- Jasper is a useful tool for developing employee training.
- The IMF Warns About AI’s Impact on Inequality
- It’s going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.
- Many businesses are not yet prepared to fully reap the benefits of AI.
- Rose-tinted predictions for artificial intelligence’s grand achievements will be swept aside by underwhelming performance and dangerous results.
- Daring Fireball
- Manager Tools