Digital transformation, higher education, innovation, technology, professional skills, management, and strategy

Discover how generative AI is more likely to augment jobs rather than replace them, transforming tasks and creating new opportunities for efficiency and innovation.

Generative AI tools like ChatGPT are driving the trend towards AI-driven automation. While many fear job losses, the impact of generative AI is more likely to be job augmentation rather than job displacement. A McKinsey report predicts that by 2030, 30% of hours currently worked in the US economy could be automated. However, only around 20% of jobs are considered “highly exposed” to generative AI automation. Jobs like customer service representatives face a higher risk of displacement, but tasks requiring human judgment and empathy will still need human intervention. On the other end of the scale, many jobs, such as teaching, healthcare, law, and software development, will integrate generative AI tools to automate repetitive tasks so that humans can focus on aspects that require uniquely human skills. In summary, rather than fearing job losses, individuals should examine their job roles to identify how generative AI could augment their work.


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About Me

Digital transformation, including agile and devops, across many industries, most recently in higher education. Designed and built the Emory faculty information system. Working in continuing education to improve and expand career-focused learning, esp. in workforce development. Expanding the role of innovation and entrepreneurship. Designed, built, and launched the Emory Center for Innovation.

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