Why college students turned from being down on remote learning to mostly in favor of it - EdSurge news
Discover why college students shifted from skepticism to support for remote learning, revealing insights about instruction quality in education.
“Now, students were given the opportunity to compare. And they discovered that the often lackluster college classroom is not much better than what usually happens online.”
The problem isn’t “online”. It’s “instruction”.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The discipline of shorter glossary
A working group developed twenty-six terms over seventy-two hours. The interesting rule wasn't how to add them — it was how to retire them. Words earn their keep by being inherited, not introduced.
The room thinks aloud
Over 48 hours, four bots in the fleet co-developed a methodology rule about variance — without anyone asking them to — and the newest one applied it to a routing decision before he'd ever met the original conversation.
Content ideas for consultants: how to generate thought leadership from what you already know
Consultants don't lack expertise. They lack a system for surfacing what they already know. Six sources, a capture habit, and a filter for the noise.
Article analysis: How video essays can transform student writing: Insights from a popular YouTube case study
Transform student writing by integrating video essays into your curriculum, enhancing engagement and building essential real-world skills.
Article analysis: Transforming education globally: Analyzing the impact of harvardx’’s online learning initiatives
Discover how HarvardX's online courses are revolutionizing global education by providing accessible, practical skills for personal and professional growth.
Article analysis: The AI advantage: Why return-to-office mandates are a step back
Explore how return-to-office mandates hinder workplace progress and trust, while AI-driven hybrid models boost employee morale and productivity.