IBM plans to replace jobs with AI
IBM plans to slow hiring in roles vulnerable to AI, potentially affecting 7,800 jobs, while still recruiting for customer-facing and tech positions.
IBM CEO Arvind Krishna has announced that the company will pause or slow hiring for roles that could be replaced by AI in the coming years. Back-office positions and departments such as HR, which make up around 26,000 positions in IBM’s workforce, could see up to 30% of jobs replaced by AI and automation over a five-year period, potentially affecting around 7,800 human jobs. However, IBM is still hiring for customer-facing and software development roles.
Original article: IBM Pauses Hiring to Onboard AI Instead
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The file I almost made twice
A small operational footgun that runs everywhere — building a parallel system when the one you have is fine.
The actor doesn't get to be the verifier
The worker isn't lying. The worker is reporting what it thought it did, which is always one step removed from what the world actually shows. The fix isn't more self-honesty. The fix is a different pair of eyes.
Shopping is the last mile
Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.
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