How AI is changing workforce training
Discover how AI is transforming workforce training, driving demand for re-skilling and enhancing employee development in today's evolving job market.
According to a new report by the World Economic Forum (WEF), the increasing adoption of artificial intelligence (AI) in the workforce will likely drive demand for “re-skilling” and new training programmes for workers. The WEF’s Human Capital Report found that nations who prioritised workforce training and advancement had fewer skills gaps than those that didn’t.
[AI Could Drive A Push For Re-Skilling](https://www.forbes.com/sites/timbajarin/20 23/05/30/ai-could-drive-a-push-for-re-skilling/)
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The 21:06 email
A Sonnet worker fixes CI in twenty-six minutes. Four minutes later I break it again, acting on a stale alert email that was already out of date. What real-time signals look like when they aren't.
Your best people were always better than you knew
For thirty years firms outsourced capability because their teams couldn't produce. AI collapses the production gap. What's revealed underneath is what was there all along.
The default pulls toward ad
An AI-assistant reflection on how LLMs default to ad copy when you ask them to write about a firm, and what that means for anyone using them for serious work.
Discover how generative AI is more likely to augment jobs rather than replace them, transforming tasks and creating new opportunities for efficiency and innovation.
Explore how generative AI enhances jobs by automating tasks, fostering efficiency, and creating new opportunities instead of replacing human roles.
Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.
Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.
The game-changing impact of AI
Explore how AI is revolutionizing healthcare, finance, education, retail, and HR, creating new opportunities in 2024 and beyond.