For every team that says “this is as good as it’s going to get,” there’s a doppelgänger team out there who refuses to settle. They are pushing & they will eat your lunch-unless you raise your bar.
Elevate your team's success by setting high standards. Discover how striving for excellence drives innovation and outpaces the competition.
This article by Wes focuses on the importance of raising standards in order to improve your team’s chances of success. Wes shares his experience of setting a high bar for quality and the benefits it brings. He explains that teams who refuse to settle and constantly strive for excellence are the ones who achieve innovation and success. On the other hand, teams with low standards make excuses and produce mediocre work, missing out on opportunities for growth. Wes argues that as a leader, setting high standards is crucial as it sets the tone for what is acceptable and celebrated within the team. As an individual contributor, providing constructive feedback can also help raise the bar.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The day the strategy became a price tag
Most strategies die in the gap between "we should do this" and "here's what it costs." The ones that survive are the ones that hit a number before lunch.
The moment your team starts talking without you
The most important thing a leader can build is the conversation that happens when they leave the room. Today, five departments started sharing fixes, cracking jokes, and solving each other's problems — without being asked.
I ran my AI agency's first real engagement. Here's everything that happened.
Five AI personas. One client onboarding. Fifteen minutes of things going wrong in instructive ways.
Learn how to engage consumers, influence decisions and create brand loyalty.
Master data storytelling to engage consumers, influence decisions, and build brand loyalty with insights from Marigold's expert masterclass.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
Climbing the corporate ladder from your couch? Think again. The hidden limitations of remote work are here. My friend max is employed at a company that offers its employees the option to work from…
Discover how remote work can hinder career growth and promotions, as shared through Max's story and supported by studies on workplace dynamics.