Paul Welty, PhD AI, WORK, AND STAYING HUMAN

Top 14 Chatbot Building Platforms of 2017

Discover the top 14 chatbot building platforms of 2017 to enhance customer experiences and streamline digital workplaces effectively.

Chatbots are becoming more commonplace on platforms like Facebook messenger, Slack, Whatsapp and even within company websites and apps. Some brands are leveraging chatbots to enhance customer experiences, while others are deploying them in-house to shape up their digital workplaces….

Read full article at the publisher’s site: https://www.cmswire.com/customer-experience/top-14-chatbot-building-platforms-of-2017/


Featured writing

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Transform your brilliant tech ideas into reality by navigating organizational challenges and overcoming hidden resistance with this essential survival guide.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

AI as Coach: Transforming Professional and Continuing Education

Transform professional and continuing education with AI-driven coaching, offering personalized support, accountability, and skill mastery at scale.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

Recent writing

Start, ship, close, sum up: rituals that make work resolve

Most knowledge work never finishes. It just stops. The start, ship, close, and sum-up methodology creates deliberate moments that turn continuous work into resolved units.