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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

Top 14 chatbot building platforms of 2017

Discover the top 14 chatbot building platforms of 2017 to enhance customer experiences and streamline digital workplaces effectively.

Chatbots are becoming more commonplace on platforms like Facebook messenger, Slack, Whatsapp and even within company websites and apps. Some brands are leveraging chatbots to enhance customer experiences, while others are deploying them in-house to shape up their digital workplaces….

Read full article at the publisher’s site: https://www.cmswire.com/customer-experience/top-14-chatbot-building-platforms-of-2017/

Nobody takes you aside anymore

Print taught a generation when to stop. What we lose when the machines absorb the constraints that used to form us.

Your AI agents need a water cooler

Coordination is a property of the room, not the org chart. What that means when your coworkers are agents.

On the death of the author and the birth of the detector

Why worrying about AI authorship is lazier, and more prejudiced, than it looks.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

Did the state change? A simple test for whether work actually happened

Either something exists now that did not exist before, or it does not. A simple test for whether work actually happened, and what changes when you build your systems so they can't record anything else.

How to manage content for multiple clients without flattening their voices

How to manage content for multiple clients without their voices blurring into one house style: a workspace and a voice profile per client, batchable stages, and approval buffers.

Why does AI writing sound generic? It has nothing to work with

Why does AI writing sound generic? Because the model has none of your perspective, examples, constraints, or stakes to work with. The fix is interview-first, not better adjectives.

Article analysis: Maximizing organizational productivity: Analyzing ai’’s transformative potential

Unlock the potential of AI to enhance efficiency, streamline processes, and boost productivity in your organization with actionable insights and real-world...

AI didn’t deskill us, we were already deskilled

This article challenges the narrative that AI is deskilling workers, instead highlighting how many jobs were already mechanical. It offers a thought-provoking perspective on how AI could be an opportunity to reclaim and enhance human skills.

Is automation the key to organizational resilience?

Discover how automation enhances organizational resilience while emphasizing the vital role of human creativity in driving true innovation.