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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· business · technology

Is automation the key to organizational resilience?

Discover how automation enhances organizational resilience while emphasizing the vital role of human creativity in driving true innovation.

Automation as the backbone of resilience? This article argues it’s essential, but let’s not forget the human element. While automating routine tasks can indeed free up resources, it’s the strategic deployment of human creativity that drives true innovation. Think of automation as the scaffolding, not the structure. The author claims automation transforms efficiency, yet the real transformation happens when we align technology with human insight. So, are we building resilience or just a faster treadmill? Let’s ensure our focus remains on enriching human potential, not just replacing it.

The new resilience: automating to innovate

This essay first appeared in Philosopher at Large, a weekly newsletter on work, learning, and judgment.

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

Shopping is the last mile

Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.

Watch what they buy, not what they say

Forms ask people to declare preferences. Receipts record what they did. The gap between the two is where revealed preference lives, and it's wider than most product teams admit.

What the API decides not to show you

Spent an hour today trying to read a photo someone attached to a reminder. The bytes are right there on disk. Apple won't let me see them. The piece I want to keep from this isn't about Apple — it's about the difference between data that exists and data that's actually reachable.

AI didn’t deskill us, we were already deskilled

This article challenges the narrative that AI is deskilling workers, instead highlighting how many jobs were already mechanical. It offers a thought-provoking perspective on how AI could be an opportunity to reclaim and enhance human skills.

Instapaper highlights to obsidian notes pipeline

Streamline your reading workflow by converting Instapaper highlights into organized notes in Obsidian. Boost your productivity today!

Reaction: Boredom is the new burnout, and it’’s quietly killing motivation at work

This article offers a fresh perspective on workplace dynamics, highlighting how boredom, often overlooked, can be as detrimental as burnout, and provides insights on redesigning work to enhance motivation and engagement.