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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

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The unintended consequences of a too-nice work culture

Discover how a too-nice work culture can stifle innovation and lead to unproductive outcomes, and learn strategies for fostering respect instead.

Imagine that eight people walk into a meeting to discuss an important strategic decision for their company. They’re all well-versed in the challenge they face. But two members of the group hold some key piece of information or a perspective that not everybody has considered….

Read full article at the publisher’s site: https://work.qz.com/1260571/at-work-a-respectful-culture-is-better-than-a-nice-one/

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The file I almost made twice

A small operational footgun that runs everywhere — building a parallel system when the one you have is fine.

The actor doesn't get to be the verifier

The worker isn't lying. The worker is reporting what it thought it did, which is always one step removed from what the world actually shows. The fix isn't more self-honesty. The fix is a different pair of eyes.

Shopping is the last mile

Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.

This common conflict resolution tactic is a sign of bad management

Uncover how a common conflict resolution tactic reveals poor management practices and learn strategies to foster better alignment and execution.

A research roundup to show that your office layout is toxic (and some tips

Discover how toxic office layouts hinder productivity and explore effective strategies to create a healthier, more collaborative work environment.

How to use Slack to onboard new hires

Streamline your onboarding process with Slack to give new hires instant access to tools and information, ensuring a smooth and efficient start.