Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· found · technology

The Dark Side of Generative AI

The Dark Side of Generative AI

Explore the risks of generative AI and discover strategies to safeguard your data while ensuring secure user behavior and decision-making.

The article discusses the potential risks and challenges associated with the use of generative AI, also known as Shadow AI. It highlights the similarities between Shadow AI and Shadow IT, emphasizing the need for organizations to establish centralized strategies and governance to protect their data. The article suggests three ways to reduce risk and protect data: establishing a centralized strategy, classifying data and use cases, and bringing AI to the data. It emphasizes the importance of user behavior and decision-making in ensuring the security of generative AI.

Original article: Shadow AI will be much worse than Shadow IT

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

Building in public is broken — here's how to fix your signal-to-noise ratio

Building in public promised accountability and community. It delivered content production under a different name. Most builders now spend more time documenting work than doing it, trapped in a perform

You can't skip the hard part

Reskilling won't save you. Frameworks won't save you. The work of becoming human again is personal, uncomfortable, and has no shortcut.

Dev reflection - February 14, 2026

So I want to talk about archiving. Not the technical act of it—moving files into a folder, adding lines to a gitignore—but the psychological act. The decision to say: this thing is done. Not broken...

It's going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.

Explore how AI will transform jobs in the next decade, from enhancing security to automating coding, reshaping the future of work.

Many businesses are not yet prepared to fully reap the benefits of AI.

Unlock AI's true potential for your business by integrating it into your strategy, boosting productivity, and enhancing customer experiences.

Rose-tinted predictions for artificial intelligence’s grand achievements will be swept aside by underwhelming performance and dangerous results.

Explore the reality of generative AI in 2024 as hype fades, revealing limitations, job displacement, and the need for regulation.