The dark side of generative AI

Explore the risks of generative AI and discover strategies to safeguard your data while ensuring secure user behavior and decision-making.
The article discusses the potential risks and challenges associated with the use of generative AI, also known as Shadow AI. It highlights the similarities between Shadow AI and Shadow IT, emphasizing the need for organizations to establish centralized strategies and governance to protect their data. The article suggests three ways to reduce risk and protect data: establishing a centralized strategy, classifying data and use cases, and bringing AI to the data. It emphasizes the importance of user behavior and decision-making in ensuring the security of generative AI.
Original article: Shadow AI will be much worse than Shadow IT
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Shopping is the last mile
Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.
Watch what they buy, not what they say
Forms ask people to declare preferences. Receipts record what they did. The gap between the two is where revealed preference lives, and it's wider than most product teams admit.
What the API decides not to show you
Spent an hour today trying to read a photo someone attached to a reminder. The bytes are right there on disk. Apple won't let me see them. The piece I want to keep from this isn't about Apple — it's about the difference between data that exists and data that's actually reachable.
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