Generative AI disrupts sales execs’ rfp work.
Transform your RFP process with generative AI, boosting productivity and efficiency as top companies like Twilio and Google lead the way.
Generative AI is disrupting the corporate chore of responding to request for proposals (RFPs). Companies like Twilio are using generative AI tools to quickly generate suitable responses to RFPs, saving time and increasing productivity. The AI-generated responses are reviewed and edited by human staff before being sent to clients. This development is seen as a step towards replacing the RFP process with more efficient alternatives. The use of generative AI in sales teams is expected to increase, with other companies like Google also adopting similar tools.
Original article: Generative AI Is Coming for Sales Execs Jobsand Theyre Celebrating
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The discipline of shorter glossary
A working group developed twenty-six terms over seventy-two hours. The interesting rule wasn't how to add them — it was how to retire them. Words earn their keep by being inherited, not introduced.
The room thinks aloud
Over 48 hours, four bots in the fleet co-developed a methodology rule about variance — without anyone asking them to — and the newest one applied it to a routing decision before he'd ever met the original conversation.
Content ideas for consultants: how to generate thought leadership from what you already know
Consultants don't lack expertise. They lack a system for surfacing what they already know. Six sources, a capture habit, and a filter for the noise.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…
AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.
Climbing the corporate ladder from your couch? Think again. The hidden limitations of remote work are here. My friend max is employed at a company that offers its employees the option to work from…
Discover how remote work can hinder career growth and promotions, as shared through Max's story and supported by studies on workplace dynamics.