Bookmark: How AI innovation is driving educational excellence

Explore how AI is revolutionizing education with personalized learning tools, empowering teachers, and addressing academic integrity challenges.

I came across an insightful article by Bobby Hellard on ITPro that delves into how generative AI is reshaping education. It’s fascinating to see AI being used as digital teaching assistants, helping both students and teachers with personalized learning tools. Hellard notes the critical need to address academic integrity as AI becomes more prevalent, suggesting shifts towards process-focused assessments. It’s exciting to consider the potential this has to build essential skills for the future workplace.

A notable quote from the article is: “The adoption of generative AI in the classroom is not to usurp educators, but rather aid them – like digital teaching assistants.”

How AI innovation is driving educational excellence

Featured writing

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

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