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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· business · found · technology

AI offers relief from email overload

AI offers relief from email overload

Transform your email management with AI tools that help triage and compose replies, making remote work more efficient and sustainable.

" The urge to make up for reduced in-person contact with even more online contact has left today’s workers even more besieged by incoming email, messaging and other electronic communications. Into this maelstrom rides AI, with tools that promise to triage our inbox or take on the hard work of composing replies.  Hybrid work has intensified an enormous pain point that AI offers to cure—and in offering us some tools for managing overload, AI may make remote work more attractive and sustainable."—The New “Hybrid Work” is “AI + Humans” - JSTOR Daily

The agent-shaped org chart

Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.

AI as staff, not software

Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.

Knowledge work was never work

Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The file I almost made twice

A small operational footgun that runs everywhere — building a parallel system when the one you have is fine.

The actor doesn't get to be the verifier

The worker isn't lying. The worker is reporting what it thought it did, which is always one step removed from what the world actually shows. The fix isn't more self-honesty. The fix is a different pair of eyes.

Shopping is the last mile

Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.

Discover the power of AI

Unlock innovation with AI as your collaborative partner, enhancing creativity and productivity in the hybrid work environment. Discover the benefits today!

Embracing the AI workforce

Discover how AI enhances the workplace by fostering collaboration and spontaneity, offering a fresh alternative to traditional office dynamics.

Productivity and offices

Discover why traditional offices boost productivity and remain essential despite the rise of remote work. Uncover the truth behind workplace effectiveness.