Rethinking AI impact on job market
Explore how AI's unpredictable evolution shapes the job market, challenging the notion of steering technology for worker protection.
This is a good argument to just keep running with things. It’s inevitable that we would get too much wrong if we tried to engineer the job market to prevent impact from AI.
“It’s understandable that we might want to steer or shape the development of AI technology so that it maximizes the benefits for workers, and avoids the “replacement” part. But there is a big problem with the idea — namely that no one, including Daron Acemoglu or any economist, has any idea how to predict which technologies will augment humans and which will simply replace their labor.”—Why trying to shape AI innovation to protect workers is a bad idea
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The smartest code you'll ever delete
The most dangerous kind of waste isn't the thing that doesn't work. It's the thing that works beautifully and shouldn't exist.
The first real user breaks everything
Your product works until someone actually uses it. The gap between 'works in dev' and 'works for a person' is where most systems fail — and most organizations avoid looking.
The loop nobody bothers to close
Most systems observe. Almost none learn. The difference is a feedback loop — and the boring cleanup work that makes it possible.
The impact of AI on white-collar jobs
Explore how AI transforms white-collar jobs, highlighting the balance between automation and the enduring value of skilled human work.
The threat of AI to white-collar jobs
Explore how AI threatens high-wage white-collar jobs, challenging talent and market dynamics in today's workforce landscape.
The entrepreneurial revolution facilitated by AI
Discover how AI is transforming entrepreneurship by empowering founders with personalized support, leading to a new era of innovation and opportunity.