Bookmark: Workplace Loneliness Isn’t Getting Better [New Data]
I’ve just read an eye-opening piece from aaask on the persistent issue of workplace loneliness. The article examines how both remote and on-site workers are experiencing a disconnect despite numerous communication tools. It’s particularly striking how this loneliness is affecting mental health and career growth. Their exploration of solutions like increased virtual check-ins and casual conversations is well worth a look.
“In fact, 76% of people said workplace loneliness has negatively impacted their mental health, with 40% adding that the impact had been severe.”
Featured writing
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
Books
The Work of Being (in progress)
A book on AI, judgment, and staying human at work.
The Practice of Work (in progress)
Practical essays on how work actually gets done.
Recent writing
Dev reflection - February 07, 2026
I've been thinking about friction. Not the dramatic kind—not the system crash, not the project that fails spectacularly. I mean the quiet kind. The accumulation of small things that don't quite wor...
Dev reflection - February 06, 2026
I want to talk about the difference between a system that works and a system that's ready. These aren't the same thing. The gap between them is where most projects stall out—not from failure, but f...
Dev reflection - February 05, 2026
I want to talk about something I keep running into: the moment when you realize the outside of something no longer matches the inside. And what that actually costs.
Notes and related thinking
Article analysis: Amazon Indicates Employees Can Quit If They Don't Like Its Return-to-Office Mandate
Amazon tells employees unhappy with its return-to-office policy to seek other jobs, highlighting tensions between corporate mandates and remote work...
Bookmark: Dell’s CEO, Michael Dell, Requires Full In-Office Work Starting From March
Dell CEO Michael Dell mandates full in-office work from March, emphasizing the benefits of face-to-face collaboration for improved team performance.
Article analysis: The AI Advantage: Why Return-To-Office Mandates Are A Step Back
Explore how return-to-office mandates hinder workplace progress and trust, while AI-driven hybrid models boost employee morale and productivity.