Paul Welty, PhD AI, WORK, AND STAYING HUMAN

World economic forum reveals top 10 jobs AI could soon replace

Discover the top 10 jobs AI could replace, as revealed by the World Economic Forum, and learn how large language models are reshaping the workforce.

“Accenture, a professional services company, states that large language models (LLMs) such as ChatGPT-4, have the potential to impact up to 40% of all working hours. “This is because language tasks account for 62% of the total time employees work,” the company said.”

(https://www.techtimes.com/articles/291190/20230505/world-economic-forum-wef-reveals-top-10-jobs-ai-replace.htm)

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

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The practice of work in progress

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Dev reflection - February 20, 2026

I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.

Dev reflection - February 18, 2026

There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...

Dev reflection - February 17, 2026

I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...

The impact of AI on white-collar work

Explore how AI is transforming white-collar jobs, reducing barriers to entry and reshaping the workforce landscape for professionals across industries.

Boosting productivity with AI

Unlock your potential by leveraging AI tools to enhance productivity and streamline workflows for you and your team.

The importance of workplace relationships

Discover why fostering strong workplace relationships boosts job satisfaction and enhances overall workplace quality for business success.