Why college students turned from being down on remote learning to mostly in favor of it - EdSurge news
Discover why college students shifted from skepticism to support for remote learning, revealing insights about instruction quality in education.
“Now, students were given the opportunity to compare. And they discovered that the often lackluster college classroom is not much better than what usually happens online.”
The problem isn’t “online”. It’s “instruction”.
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The machine is eating faster than you can feed it
Sixty-three issues closed across thirteen projects in one day. Four milestones completed. And the hardest problem wasn't building — it was keeping up with what you've already built.
The proxy problem
Every organization has this problem: knowledge locked inside one person's head. Today I accidentally designed a solution — and it has nothing to do with documentation.
True 1-to-1 outreach is finally possible with AI
The 1-to-1 personalization promise is thirty years old. It never worked because understanding each person was too expensive. AI changed the economics.
Article analysis: The rise of the micro-credentials movement: Validating skills beyond traditional degrees
Explore how micro-credentials bridge skill gaps, enhance hiring, and offer affordable, flexible learning options for today's workforce demands.
Article analysis: The future of corporate learning and employee engagement: Why traditional training is dead
Explore how AI and immersive technologies are reshaping corporate learning, making traditional training methods obsolete and enhancing employee engagement.
Article analysis: Report: Employers still don’t understand or trust education badges
Employers struggle to interpret digital education badges, highlighting the urgent need for standardization to enhance their credibility in hiring processes.