Toot
Explore how pro-democracy users are migrating from Twitter and whether Mastodon can evolve into a central hub for discussion and connection.
It seems like #Twitter pro-democracy users are not just fleeing but being driven away, in order to de-platform and fragment this group. Is there a way #mastodon could ever become the same sort of “central” meeting/finding/discussing place?
On the surface, this seems difficult because of certain Mastodon design/features, most important the lack of algorithmic discovery.
Would it be possible to “train” new users to use hashtags and hashtag-based search until their follow-bases were established?
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Dev reflection - February 20, 2026
I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.
Dev reflection - February 18, 2026
There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...
Dev reflection - February 17, 2026
I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...