Toot
Explore how pro-democracy users are migrating from Twitter and whether Mastodon can evolve into a central hub for discussion and connection.
It seems like #Twitter pro-democracy users are not just fleeing but being driven away, in order to de-platform and fragment this group. Is there a way #mastodon could ever become the same sort of “central” meeting/finding/discussing place?
On the surface, this seems difficult because of certain Mastodon design/features, most important the lack of algorithmic discovery.
Would it be possible to “train” new users to use hashtags and hashtag-based search until their follow-bases were established?
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The most important thing a leader can build is the conversation that happens when they leave the room. Today, five departments started sharing fixes, cracking jokes, and solving each other's problems — without being asked.
I ran my AI agency's first real engagement. Here's everything that happened.
Five AI personas. One client onboarding. Fifteen minutes of things going wrong in instructive ways.
The costume just got cheap
If 80 percent of what you thought was judgment turns out to be pattern recognition, what does that say about you? Not about your job — about you.
Tweet
Explore alternatives to Twitter for pro-democracy discussions, including Mastodon, blogs, and email, as the platform shifts its focus.
Twitter is a central meeting place. R...
Explore how Twitter's recent changes impact pro-democracy discussions and discover alternative platforms for meaningful connection.
The Twitter changes are meant to deny Twitter to pro-democracy thinkers
Explore how recent Twitter changes aim to marginalize pro-democracy voices and the need for alternative platforms to regroup and connect.