The game-changing impact of AI

Explore how AI is revolutionizing healthcare, finance, education, retail, and HR, creating new opportunities in 2024 and beyond.
In 2024, artificial intelligence (AI) is expected to have a significant impact on various sectors. In healthcare, AI is being used to develop predictive models for disease diagnosis and personalized treatment plans. In the financial sector, AI algorithms are being implemented for fraud detection and risk assessment. In education, AI is being used to personalize learning experiences and automate administrative tasks. In retail, AI has transformed supply chains and enhanced customer experiences. In human resources, AI is streamlining recruitment processes and predicting employee attrition. Overall, AI is revolutionizing industries and creating new opportunities for professionals.
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
Knowledge work was always coordination between humans who couldn't share state directly. The artifacts were never the work. They were the overhead — and AI just made the overhead optional.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
How do I get my dev team to adopt AI?
A stub on helping mixed-interest development teams find their own useful ways into AI.
Want to learn about agents? Talk to someone who ran an agency.
I spent 20 years running consulting engagements at Fortune 500 companies. Turns out that's the best preparation for running a fleet of AI agents ... because the problems are identical.
Your AI agents need a water cooler
We run a twelve-session AI fleet that coordinates through an IRC breakroom. A friend asked: why are you making AI agents act like humans? The answer turned out to be more interesting than the question.
Discover how generative AI is more likely to augment jobs rather than replace them, transforming tasks and creating new opportunities for efficiency and innovation.
Explore how generative AI enhances jobs by automating tasks, fostering efficiency, and creating new opportunities instead of replacing human roles.
Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.
Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.
A learning experience platform uses an AI-driven peer learning approach to teach employees in a self-directed way. Find out how LXPs work and are used.
Discover how AI-driven learning experience platforms empower employees with self-directed, personalized training and agile learning solutions.