Most knowledge workers spend 45 to 90 minutes each morning manually triaging the internet. The time already exists in your day. You’re just spending it on filtering instead of reading.
Most companies organize customer tools around their own org chart, then wonder why customers get frustrated. The structure that makes internal work easier is usually the one that makes customer problems harder to solve.
Most knowledge work never finishes. It just stops. The start, ship, close, and sum-up methodology creates deliberate moments that turn continuous work into resolved units.