In an insightful piece by Buyan Thyagarajan, explore how leveraging GenAI can transform student inquiries in higher education. The article delves into using large language models to enhance self-service, manage unstructured data, and implement feedback loops with radical transparency. This is a forward-thinking approach that aligns with how technology can drive efficiency and innovation in educational settings. Dive into this thought-provoking strategy for digital transformation in academia.
“Universities dealing with student inquiries must handle them promptly, and they should be …
