A quote from the article that captures the essence of its transformative message is: “A new possibility is now emerging to challenge the notion of SaaS as we know it: ‘service as software’ (S’aaS). It is more than just wordplay; it’s the fast-emerging possibility that every organization can define, create and establish unique business processes that instill their uniqueness into how business functions.” Transforming Enterprises: Unpacking the Shift from SaaS to Service as Software
