Stop making all the decisions
Overcome decision fatigue by empowering others to share the load and elevate your standards for better outcomes. Discover how today!
“Reduce decision fatigue: Stop being the only one who catches stuff that slips through the cracks and being the only one who makes decisions.” —Are your standards too low? In defense of raising the bar
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Junior engineers didn't become profitable overnight. The work did.
We've been celebrating that AI made junior engineers profitable. That's not what happened. AI made it economically viable to give them access to work that actually builds judgment, work we always knew
Three projects, three opposite methods, all monster output days: what that taught me about when process helps and when it's just comfort
I've been running a portfolio of software projects using a mix of autonomous AI pipelines and human-led parallel agent sessions. Yesterday, three different projects had monster output days — and th...
What happens when the pipeline doesn't need you
So here's something I noticed today that I want to sit with. I run several projects that use autonomous pipelines — AI systems that pick up tasks, write code, open pull requests, ship changes. One ...
Are you settling for less?
Stop settling for less and discover how raising your standards can lead to greater success and fulfillment in life.
The power of high standards
Elevate your leadership by instilling high standards in your team, fostering accountability even in unseen moments for greater success.
AI offers relief from email overload
Transform your email management with AI tools that help triage and compose replies, making remote work more efficient and sustainable.