Return to office and the job market
Explore the evolving job market, return-to-office strategies, and insights from Chobani's Chief People Officer on workforce growth and resilience.
The article discusses various topics related to the future of work, including the debate over returning to the office with incentives or consequences, job-switching pointing to resilience and reasons for optimism, jobless claims unexpectedly surging, an AI detector developed by the University of Kansas, and legislation that could impact candidate screening. The article also features an interview with Chobani’s Chief People Officer, Shari Eaton, about working for founders, raising wages for front-line workers, and responsible growth.
Original article: Office Returns With Carrots Or Sticks, An AI Detector And Raising Wages At Chobani
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Dev reflection - February 20, 2026
I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.
Dev reflection - February 18, 2026
There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...
Dev reflection - February 17, 2026
I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...
It’s going to take a century for artifical intelligence to be able to perform most human jobs. But there are going to be some key developments during the next decade.
Explore how AI will transform jobs in the next decade, from enhancing security to automating coding, reshaping the future of work.
Many businesses are not yet prepared to fully reap the benefits of AI.
Unlock AI's true potential for your business by integrating it into your strategy, boosting productivity, and enhancing customer experiences.
Rose-tinted predictions for artificial intelligence’s grand achievements will be swept aside by underwhelming performance and dangerous results.
Explore the reality of generative AI in 2024 as hype fades, revealing limitations, job displacement, and the need for regulation.