Remote work and its impact on relationships
Discover how remote work shapes colleague relationships, with insights on employee experiences and the current state of the U.S. workforce.
The key insights from this article are that nearly half of employees find it easier to build colleague relationships when working from home, while a smaller percentage find it harder or see no difference. The article also mentions that between August and September 2022, around 27% of the U.S. workforce worked remotely at least part-time, according to the Bureau of Labor Statistics. However, multiple academic servers suggest that about half of Americans worked remotely at least part-time.
Original article: Workers with in-person jobs spend about $51 a day that they wouldn’t remotely survey finds
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Dev reflection - February 20, 2026
I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.
Dev reflection - February 18, 2026
There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...
Dev reflection - February 17, 2026
I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...
Navigating the AI job market
Explore how AI is reshaping the job market, urging businesses to innovate for growth while addressing data ownership and monetization challenges.
Jasper is a useful tool for developing employee training.
Transform employee training with Jasper by aligning programs to business goals, engaging diverse learning styles, and using innovative methods for success.
The IMF warns about AI’s impact on inequality
IMF warns AI could deepen global inequality, urging policymakers to implement safety nets and retraining programs to protect vulnerable workers.