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Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· business · technology

Reaction: Boredom is the new burnout, and it’’s quietly killing motivation at work

Boredom masks deeper issues in the workplace. Discover how redesigning roles can revive motivation and combat burnout effectively.

This article nails something most leaders miss: we’ve made burnout socially acceptable while boredom feels like confession of inadequacy.

But here’s what matters more. The real problem isn’t that people mistake one for the other. It’s that both signal the same failure: we’ve stopped designing work that demands human judgment. When AI handles the routine and leaders don’t redesign roles around what actually requires thinking, you get cognitive underload dressed up as exhaustion.

The fix isn’t better diagnosis. It’s better work. Give people problems worth solving, decisions that matter, ambiguity they have to navigate. Boredom disappears when the work requires you to be human.

Boredom is the new burnout, and it’s quietly killing motivation at work

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The product changed its mind

A product pivoted its entire philosophy mid-session — from 'here's your list' to 'here's your next thing.' The code shipped in the same conversation as the idea. That's not iteration. That's something else.

Your project management tool was made for a non-human (AI) factory, not for you

Every project or task management tool on the market descends from Frederick Taylor's factory floor. The assumptions were wrong then. They're catastrophic in the Age of AI.

The last mile is all the miles

Building the product is the fun part. Deploying it, configuring auth, pasting email templates into dashboards, rotating leaked API keys — that's where the work actually lives.

Is automation the key to organizational resilience?

Discover how automation enhances organizational resilience while emphasizing the vital role of human creativity in driving true innovation.

Artificial intelligence could hit three in five workers — Possibly replacing their jobs. The warning comes in a new international monetary fund report on the future of work. It warned of lower sala…

AI could replace three in five workers, warns an IMF report, signaling potential job loss and lower salaries. Discover the implications for the future of work.

Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.

Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.