Phony free-speech advocate elon musk bans prominent left wing Twitter accounts
Elon Musk's recent ban of prominent left-wing Twitter accounts raises serious concerns about free speech and the suppression of pro-democracy voices.
More disturbing news about the suppressing of pro-democracy voices
Phony free-speech advocate Elon Musk bans prominent left wing Twitter accounts
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The most important thing a leader can build is the conversation that happens when they leave the room. Today, five departments started sharing fixes, cracking jokes, and solving each other's problems — without being asked.
I ran my AI agency's first real engagement. Here's everything that happened.
Five AI personas. One client onboarding. Fifteen minutes of things going wrong in instructive ways.
The costume just got cheap
If 80 percent of what you thought was judgment turns out to be pattern recognition, what does that say about you? Not about your job — about you.
Article analysis: A shift in remote work? Microsoft and McKinsey address RTO plans in the wake of amazon’’s 5-day mandate
Explore the evolving landscape of remote work as Microsoft and McKinsey respond to Amazon's RTO mandate, balancing corporate needs and employee flexibility.
Article analysis: Byju’s founder says his EdTech startup, once worth $22b, is now ‘worth zero’
Byju's founder reveals the shocking fall from a $22B valuation to zero, exploring missteps and the impact of strategic decisions on his edtech startup.
Article analysis: Has the OPM market already imploded?
Explore the decline of online program managers as contracts expire and partnerships dwindle, reshaping the future of educational business models.