Paul Welty, PhD AI, WORK, AND STAYING HUMAN

Overcoming "Work About Work": Strategies for Enhancing Productivity and Efficiency

Overcoming "Work About Work": Strategies for Enhancing Productivity and Efficiency
Boost productivity by tackling "work about work" with practical strategies that streamline tasks and enhance efficiency in your workplace.

“According to Asana’s Anatomy of Work Index, 60% of a person’s time at work is spent on work about work and not on skilled work”>
How work about work gets in the way of real work

Understanding “work about work”

In our dynamic business landscape, “work about work” has emerged as a critical issue. As defined by Asana, this term refers to non-productive activities such as managing emails, chasing status updates, and switching between apps. According to Asana’s Anatomy of Work Index, these tasks consume 60% of a knowledge worker’s time. This inefficiency not only hampers productivity but also contributes to employee burnout and job dissatisfaction.

The impact on productivity

The ramifications of excessive “work about work” are profound. Globally, knowledge workers spend an astonishing 103 hours annually in unnecessary meetings and 209 hours on redundant tasks. This inefficiency leads to missed deadlines, delayed projects, and increased stress levels. The fragmentation caused by too many communication channels exacerbates these issues, making it difficult to focus on high-value tasks.

Challenging conventional wisdom

Contrary to the popular belief that more technology and collaboration tools inherently boost productivity, this article argues otherwise. It suggests that an overabundance of such tools can create chaos, rather than clarity. This perspective urges leaders to rethink their approach, emphasizing streamlined tools and clear alignment over a proliferation of disconnected efforts.

Strategic solutions

To mitigate these challenges, the article proposes several practical solutions. Aligning team objectives with the company’s mission and using integrated work management platforms can significantly reduce inefficiencies. The case of ClassPass exemplifies these strategies, demonstrating how consolidating tools and reducing unnecessary meetings led to a 25% reduction in meeting time and a 20% increase in efficiency.

Future considerations

In conclusion, while technology and collaboration are essential, their application must be strategic and deliberate. By simplifying tools and aligning them with organizational goals, companies can empower their employees to focus on meaningful work. This approach enhances productivity and fosters a more engaged and satisfied workforce, paving the way for sustained success.


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