Mastering tools like make and Zapier
Unlock efficiency and reduce costs by mastering Make and Zapier to build tailored tech stacks and streamline your business operations.
This should really mention that tools like Make and Zapier are critical to making all this work.
“That jargon translates to giving businesses the ability to free themselves from a monolithic architecture to create tech stacks, applications, and services that are specifically designed to their needs. It vastly reduces costs, speeds up development, and is incredibly flexible."—Forget gen AI for now: these are the martech trends you really need to know about - Tech.eu
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The day all five of my AI projects stopped building and started cleaning
I want to talk about something that happened this week that I almost missed because it looked boring. Five separate software projects — all mine, all running semi-autonomously with AI pipelines — i...
The silence that ships
Three projects independently discovered the same bug pattern today — code that reports success when something important didn't happen. The most dangerous failures don't look like failures at all.
When your work moves faster than your rules can keep up, governance quietly becomes theater
I want to talk about something that happened this week that looks like a technical problem but is actually a management problem. And I think it maps onto something most organizations are going to f...
The impact of AI on white-collar jobs
Explore how AI transforms white-collar jobs, highlighting the balance between automation and the enduring value of skilled human work.
The threat of AI to white-collar jobs
Explore how AI threatens high-wage white-collar jobs, challenging talent and market dynamics in today's workforce landscape.
Remote work is here to stay despite in-person mandates, this economist says
Explore why remote work persists despite RTO mandates, and how hybrid models can enhance equity and collaboration in the evolving workplace.