Managers who use AI will replace managers who don’t, says an IBM exec
AI-savvy managers will outpace their peers, warns IBM's Rob Thomas. Discover how embracing AI can redefine leadership success.
“Rob Thomas, the chief commercial officer at IBM, said managers who use AI will replace managers who don’t.”
(https://www.businessinsider.com/ibm-managers-who-use-ai-will-replace-those-who-dont-2023-5)
The agent-shaped org chart
Every real org has the same topology: principal, role-holder, specialists. Staff AI maps onto it, node for node, and the cost collapse shows up in the deliverables that were always just human-handoff overhead.
AI as staff, not software
Two frames for what AI is doing to work. The tool frame makes tools smarter. The staff frame makes roles unnecessary. Those aren't the same product, the same company, or the same industry.
Knowledge work was never work
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The file I almost made twice
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The actor doesn't get to be the verifier
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Shopping is the last mile
Every meal planning app treats cooking as the hard problem and shopping as a logistics detail. They have it backwards. Cooking is mostly solved. Shopping is the last mile.
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