Paul Welty, PhD AI, WORK, AND STAYING HUMAN

ISS National Lab Research Announcement: Leveraging the International Space Station for Education and Workplace Development

Explore how the ISS National Lab promotes education and workplace development for underrepresented groups through innovative research initiatives.

Interesting to see a focus on key groups.

“Concepts submitted in response to this announcement must specifically state how proposed initiatives will target and reach underrepresented demographics”—ISS National Lab Research Announcement: Leveraging the International Space Station for Education and Workplace Development

· education, found · teams

Featured writing

When your brilliant idea meets organizational reality: a survival guide

Transform your brilliant tech ideas into reality by navigating organizational challenges and overcoming hidden resistance with this essential survival guide.

Server-Side Dashboard Architecture: Why Moving Data Fetching Off the Browser Changes Everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

AI as Coach: Transforming Professional and Continuing Education

Transform professional and continuing education with AI-driven coaching, offering personalized support, accountability, and skill mastery at scale.

Books

The Work of Being (in progress)

A book on AI, judgment, and staying human at work.

The Practice of Work (in progress)

Practical essays on how work actually gets done.

Recent writing

Dev reflection - January 25, 2026

I spent part of today watching a game fall apart in my hands. Not because it was broken—technically everything worked fine. It fell apart because I'd confused being clever with being usable.

Dev reflection - January 24, 2026

So here's something I've been sitting with lately. I spent the last couple days working across a bunch of different projects, and I noticed something strange. In almost every single one, the most i...

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Notes and related thinking

The IMF Warns About AI's Impact on Inequality

IMF warns AI could deepen global inequality, urging policymakers to implement safety nets and retraining programs to protect vulnerable workers.

Discover how generative AI is more likely to augment jobs rather than replace them, transforming tasks and creating new opportunities for efficiency and innovation.

Explore how generative AI enhances jobs by automating tasks, fostering efficiency, and creating new opportunities instead of replacing human roles.

Atlassians choose where they work, every single day. Download our free report to see what we’ve learned as a result.

Explore Atlassian's insights on flexible work policies and employee satisfaction. Download the free report to learn from their distributed work experience.