How to lead when you have no authority
Discover effective strategies to influence and lead without formal authority, empowering you to drive change and inspire others in any setting.
Everyone remembers the 2002 movie, My Big Fat Greek Wedding. It’s a hilarious story about the struggles of Toula (the daughter of a traditional Greek family) as she tries to fall in love and get married. There is one particular scene where Toula asks her father permission to go to college….
Read full article at the publisher’s site: https://medium.com/swlh/how-to-lead-when-you-have-no-authority-9f22206356d4
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
Dev reflection - February 20, 2026
I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.
Dev reflection - February 18, 2026
There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...
Dev reflection - February 17, 2026
I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...
Article analysis: 3 AI competencies you need now for the future
Master essential AI competencies to thrive in an evolving landscape and ensure your career remains irreplaceable in the age of artificial intelligence.
Article analysis: The rise of the micro-credentials movement: Validating skills beyond traditional degrees
Explore how micro-credentials bridge skill gaps, enhance hiring, and offer affordable, flexible learning options for today's workforce demands.
Article analysis: The future of corporate learning and employee engagement: Why traditional training is dead
Explore how AI and immersive technologies are reshaping corporate learning, making traditional training methods obsolete and enhancing employee engagement.