Employees using AI at work
Empower your workforce by implementing an AI use policy and best practices to enhance productivity and ensure ethical use of AI tools.
The article discusses the increasing use of AI tools such as ChatGPT, DALL-E 2, and Midjourney by employees in their work. The author suggests that CEOs need to create and communicate an AI use policy to employees, assess every role in the company to identify tasks that can be automated using AI, and consider ethical considerations such as fairness, privacy, and transparency. The article also provides best practices for using AI in the workplace and suggests that highly educated and skilled workers will lean towards being “AI Guides” and conducting “AI Validation.”
Original article: Dear CEO: Your employees are already using AI to do their work. What’s your AI plan?
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
The most important thing a leader can build is the conversation that happens when they leave the room. Today, five departments started sharing fixes, cracking jokes, and solving each other's problems — without being asked.
I ran my AI agency's first real engagement. Here's everything that happened.
Five AI personas. One client onboarding. Fifteen minutes of things going wrong in instructive ways.
The costume just got cheap
If 80 percent of what you thought was judgment turns out to be pattern recognition, what does that say about you? Not about your job — about you.
Article analysis: Course overview - business opportunities and applications of generative AI
Discover how to leverage generative AI for business growth and explore its diverse applications in our comprehensive course overview.
Article analysis: Sintra AI review: All-in-one business automation platform
Streamline your business operations with Sintra AI, the all-in-one platform designed to enhance automation and optimize efficiency effortlessly.
Article analysis: The 10 best headless CMS platforms to consider
Discover the top 10 headless CMS platforms that boost flexibility, performance, and scalability, transforming your content management strategy today.