Does18 london - the pmo is dead, long live the pmo - jonathan smart & morag
Explore how Barclays revitalizes the PMO by embracing agility and continuous improvement to enhance enterprise value streams.
Duration: 0:29 | Size: 0.6 MB
Jonathan Smart, Head of Working Ways, BarclaysBarclays started focusing on continuous improvement in enterprise-wide agility and DevOps in 2015. As per the Theory of Constraints, focusing on the biggest constraint to flow, we have been shifting left in the end to end value stream, into Portfolio Man…
Read full article at the publisher’s site: https://www.youtube.com/watch?v=R-fol1vkPlM
Why customer tools are organized wrong
This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.
Infrastructure shapes thought
The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.
Server-side dashboard architecture: Why moving data fetching off the browser changes everything
How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.
The work of being available now
A book on AI, judgment, and staying human at work.
The practice of work in progress
Practical essays on how work actually gets done.
What stays yours after the copy
When five organizations independently build what you built in a week, you haven't been beaten. You've been proven right. The question is what's left to sell.
The immune system you didn't design
An organization's real immune system isn't the one in the policy manual. It's the one that activates when someone says 'we have a problem' and twelve people check their own house before being asked.
The accommodation tax
Every time I ask an AI agent for a change, I still cringe. The flinch response trained into me by years of working with humans never unlearned itself, even when the other side is incapable of pushback.
Eliminating the product owner_role
Discover why the Product Owner role is becoming obsolete and explore effective alternatives for agile teams to enhance collaboration and productivity.
F*** your ‘planning’
Break free from over-planning and embrace uncertainty to unlock your potential. Discover why flexibility fuels success in an unpredictable world.
The unintended consequences of a too-nice work culture
Discover how a too-nice work culture can stifle innovation and lead to unproductive outcomes, and learn strategies for fostering respect instead.