Skip to main content
Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· innovation · 1 min read

Defensive innovation: Stop de-innovating

Explore how to combat de-innovation and unleash the constant potential for creativity in your projects to drive meaningful change and growth.

It’s commonly thought that innovation depends on some sort of creative bursting forth. There certainly seems to be this sort of generative innovation where something new is deliberately made.

I wonder whether this kind of innovation is really so special and unique. I’m suspicious of explanations where “something magical happens”. So, I wonder if “creation” isn’t all around us all the time.

If it is, then why do we focus on this special, magical kind of innovation? If innovation is all around us, why don’t we see it more often?

I think this is because we see a lot of de-innovation. By that, I mean that the average project/effort spins off all kinds of new ideas. Mostly, these ideas are suppressed, diverted, or cancelled.

This means that “doing innovation” should focus at least as much on preventing de-innovation as on encouraging innovation.

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The day we shipped two products and the agents got bored

112 issues across 12 projects. Two new products went from nothing to code-complete MVP in single sessions. And the most interesting signal wasn't the speed — it was the scout that came back empty-handed.

The org chart your agents need

The AI community is reinventing organizational design from scratch — badly. Agencies figured this out decades ago. Competencies, not clients. Briefs, not prompts. Lateral communication, not hub-and-spoke. The answers are already there.

AI agents need org charts, not pipelines

Every agent framework organizes around tasks. The agencies that actually work organize around competencies. The AI community is about to rediscover this the hard way.

Article analysis: Driving innovation: How Agile labs transform modern enterprises

Explore how agile innovation labs transform enterprises by enabling rapid ideation and execution, fostering diverse teams for impactful strategies.

Bookmark: Why tomorrow’s breakthroughs will come from polyintelligent thinking

Unlock future innovations with polyintelligent thinking, merging human, AI, and nature's intelligence for breakthroughs in biotechnology and beyond.

Collaborative intelligence: Harnessing AI to amplify human potential

Discover how to leverage AI to boost efficiency and productivity, transforming everyday tasks and amplifying human potential in the workplace.