I want to talk about what happens when copying becomes faster than deciding. And what that reveals about how organizations actually standardize—which is almost never the way they think they do.
I’ve been thinking about friction. Not the dramatic kind—not the system crash, not the project that fails spectacularly. I mean the quiet kind. The accumulation of small things that don’t quite wor…
I want to talk about the difference between a system that works and a system that’s ready. These aren’t the same thing. The gap between them is where most projects stall out—not from failure, but f…
I want to talk about something I keep running into: the moment when you realize the outside of something no longer matches the inside. And what that actually costs.
I’ve been thinking about the gap between ‘it works’ and ‘you can use it.’ These aren’t the same thing, and the distance between them is where most organizational dysfunction lives.
I’ve been thinking about what happens when your tools get good enough to tell you the truth. Not good enough to do the work—good enough to show you what you’ve been avoiding.
So here’s something that happened yesterday that I’m still thinking about. Seven different projects—completely unrelated work, different domains, different goals—all hit the same wall on the same d…
So here’s something I’ve been sitting with. You finish a piece of work. You ship it. Everything looks good. And then production starts teaching you that you weren’t actually done.