Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· management

Bookmark: The middle manager crisis: Most young workers say the role is 'high stress, low reward'

Bookmark: The middle manager crisis: Most young workers say the role is 'high stress, low reward'

Gen Z shuns middle management roles, seeking flexible careers that prioritize autonomy over stress. Discover the shift in workplace dynamics today.

“Gen Z is seeing people talk about burnout, and they’re thinking, ‘If that’s what’s coming, I would rather design a career that actually serves me, versus working myself into the ground for somebody else’s benefit,’” - Natasha Stanley, career coach at Careershifters.org.
The middle manager crisis: most young workers say the role is ‘high stress, low reward’

The document discusses the changing attitudes of Generation Z towards traditional corporate hierarchies. A significant portion of Gen Z, 52%, prefer not to become middle managers as revealed by a survey from Robert Walters. This generation values independence and self-directed career paths over traditional managerial roles. The rise of freelancing is attributed to economic challenges, such as the cost of living crisis and concerns over AI-induced job losses. Gen Z desires flexibility and autonomy, often opting for flat organizational structures instead of hierarchical ones. Meanwhile, companies like Amazon and Walmart showcase contrasting approaches to middle management. Amazon plans to reduce managerial roles, reflecting a shift towards less traditional corporate structures, whereas Walmart invests in middle managers, offering higher pay and benefits to retain talent. These divergent strategies highlight an evolving workplace where traditional management roles are being re-evaluated amidst changing generational expectations and economic pressures

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

Dev reflection - February 20, 2026

I want to talk about the difference between execution and verification. Because something happened this week that made the distinction painfully clear, and I think it matters far beyond software.

Dev reflection - February 18, 2026

There's a moment in any system—a team, a company, a workflow—where the thing you've been optimizing for stops being the constraint. And you don't notice right away. You keep pushing on the old bott...

Dev reflection - February 17, 2026

I want to talk about staging areas. Not the technical kind—the human kind. The places where work goes to sit. The inbox you check before forwarding. The draft folder. The approval queue. The meetin...

Bookmark: Dell’s CEO, michael dell, requires full in-office work starting from march

Dell CEO Michael Dell mandates full in-office work from March, emphasizing the benefits of face-to-face collaboration for improved team performance.

Article analysis: Are managers at risk in an AI-driven future?

Explore how AI reshapes management, emphasizing human-centric leadership and soft skills over technical expertise in the evolving workplace.

Bookmark: Nearly all bosses are ‘accidental’ with no formal training— and research shows it’s leading 1 in 3 workers to quit

Untrained managers drive one in three employees to quit. Discover how effective leadership training can boost retention and workplace satisfaction.