Bookmark: Needed: More Than Digital Tools For Deskless Worker Productivity
Exploring the often-overlooked world of deskless workers, this insightful piece from Deloitte highlights the crucial gap in digital tool availability for frontline employees. With only 23% feeling adequately supported by technology, it’s clear that enhancing their productivity requires more than just new gadgets. The Boston Consulting Group further asserts that making work enjoyable significantly improves retention, showing that satisfaction can indeed drive workforce stability. This article sheds light on essential changes needed to better serve the majority of our labor force.
One impactful quote from the article is: “The lack of integration between digital tools and existing workflows and poor user design can create additional work for frontline workers and make it harder for them to perform their jobs”
Needed: More Than Digital Tools For Deskless Worker Productivity
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