Paul Welty, PhD AI, WORK, AND STAYING HUMAN

· business · found

Bookmark: Less than 10% of workers want to be on-site full-time. This is the future of remote work

Explore how less than 10% of workers prefer full-time on-site roles as remote work becomes essential for well-being and business savings.

As we dive into the future of remote work, it’s clear that flexible working models continue to shape our professional landscape. Megan Dawkins’ insights from FlexJobs reveal that remote work is now more valued than even salary, pointing to a major shift in workplace priorities. With businesses saving billions and employees enjoying improved well-being, it’s apparent that remote work isn’t just a trend—it’s becoming a fundamental part of modern work life. Discover how these changes could redefine your work environment.

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Less than 10% of workers want to be on-site full-time. This is the future of remote work

Why customer tools are organized wrong

This article reveals a fundamental flaw in how customer support tools are designed—organizing by interaction type instead of by customer—and explains why this fragmentation wastes time and obscures the full picture you need to help users effectively.

Infrastructure shapes thought

The tools you build determine what kinds of thinking become possible. On infrastructure, friction, and building deliberately for thought rather than just throughput.

Server-side dashboard architecture: Why moving data fetching off the browser changes everything

How choosing server-side rendering solved security, CORS, and credential management problems I didn't know I had.

The work of being available now

A book on AI, judgment, and staying human at work.

The practice of work in progress

Practical essays on how work actually gets done.

The second project problem

Your system works. Then you try it somewhere else and it falls apart. The gap between 'works here' and 'works anywhere' is where most automation dies — and most organizations never look.

The smartest code you'll ever delete

The most dangerous kind of waste isn't the thing that doesn't work. It's the thing that works beautifully and shouldn't exist.

The first real user breaks everything

Your product works until someone actually uses it. The gap between 'works in dev' and 'works for a person' is where most systems fail — and most organizations avoid looking.

Article analysis: A shift in remote work? Microsoft and McKinsey address RTO plans in the wake of amazon’’s 5-day mandate

Explore the evolving landscape of remote work as Microsoft and McKinsey respond to Amazon's RTO mandate, balancing corporate needs and employee flexibility.

Article analysis: Why remote work is declining: Analyzing productivity, management preferences, and tech challenges

Explore the decline of remote work as we analyze productivity issues, management preferences, and tech challenges shaping the future of office environments.

Article analysis: The future of remote work: Navigating the clash between employers and employees

Explore the clash between employers and employees over remote work policies and discover what the future holds for the workplace landscape.